To: Miss Shamari Jackson,
Thank you for answering my wife calls and text messages after business hours. My wife was devastated over the loss of our son. I didn’t know what to do, but my wife yelled out, “Call Austin Layne and see if we could get Miss Jackson as our Funeral Director.” Miss Jackson will know how to help us with Tony.” This was the worst thing we have ever experience in our life. No parent wants to bury their child. Miss Jackson made this difficult situation bearable. I watched the way her interactions with my wife using her sense of humor, thoughtfulness and kindness words help changed my wife mood.
Miss Jackson you are an amazing woman.
Your professionalism and coordination of activities as the Funeral Director was essential in making Norobert’s home going celebration a beautiful event. We were devastated of the loss of our son, but you help us through this difficult time.
I would like to thank Willie, our limo driver. His presence, kind words and thoughtfulness made the funeral and the repass easier for us.
To: Mr. Layne,
Miss Jackson is one of the best Funeral Directors at Austin Layne. I know you take care of your staff.
Craig Smith Sr.
To: Shamari Jackson,
Words cannot express our gratitude for the way you brought comfort and compassion to me and my family at a very difficult time. Your sense of humor, thoughtfulness and kindness made a tough task bearable.
You and the Austin Layne team went over and beyond to address those issues and to ensure that my wishes for my son were fulfilled. Thank you for answering all of my calls and text messages after business hours.
Your professionalism and coordination of activities as the Funeral Director was essential in making Norobert’s home going celebration a positive event. I was devastated of the loss of my son, but you help me through this difficult time.
I would like to thank Willie, our limo driver. His presence, kind words and thoughtfulness made the funeral and the repass easier for us. You guys are a great team and the best funeral home in Missouri.
To Jakobe Hopkins- About 6 months ago my nephew died and I saw this vibrant young man. I sensed that he truly cared he assured me and my family that all things will be ok. He touched my heart with this one remark “No one can dictate how long you will grieve but our family here stands behind you even if it take 1 month or 10 years to collectively feel at rest with the loss of our beloved Anthony”. I will never forget that remark.
To: Gerald French
Words cannot express our gratitude the way you brought comfort and compassion to our family at a very difficult time. Your sense of humor, thoughtfulness and kindness made a tough task bearable. Our Dad instructed us years before that he wanted Austin Layne to provide services for him, as was done for his siblings years before. We wanted to honor that wish and we are grateful for your services. We have received so many compliments on how beautifully everything was handled. Thank you from the bottom of our hearts . — The Willis Girls
ON BEHALF OF THE MORRISON FAMILY WE WOULD LIKE TO THANK THE STAFF OF AUSTIN LAYNE MORTUARY. ESPECIALLY MR.FRENCH WHO DID A OUTSTANDING JOB WITH THE FAMILY, AND THE SERVICES
JOB WELL DONE GUYS
We're so glad we chose Austin Layne for my son Justin Walker funeral. Shamari Jackson was a God Sin to our family. I was very emotional about burying my 21yr old son. She was so reassuring that everything was going to be alright. First off she prayed with us, which made everything a little easier. Anytime I called her for a question, she was always there to answer. She was always pleasant to talk to an so professional. When having to bury a love one is always hard, but having to bury your young child is even harder. But having someone like Shamari Jackson makes everything a little more bearable. Thanks Shamari for everything!
We are so thankful for Shamari Jackson assisting us with the passing of my stepfather Craig Franklin. She did an excellent job and we are forever grateful. We definitely recommend her as one of the best funeral directors to help guide you through the arrangement and service process.
Our family really appreciate the wonderful service provided by Shamari Jackson. She was very professional, knowledgeable, dependable and helped guide us through this trying time during our loss. She communicated effectively and was there every step of the way. She made us feel so comfortable. The services for my husband Craig Franklin ran so smoothly and I'm happy we entrusted our loved one's celebration through her direction. Thanks Shamari!
Thank all of you and GOD BLESS
I just want to thank you Shamari Jackson on a job WELL DONE my mother Jackquelyn Harden looked just as she was sleeping peacefully you did a WONDERFUL JOB
Christina and I are still so pleased and all who view my mother’s body was too please s
And big thanks to my limousine drive she was to also was Great. Big Thanks to all of you and Hod Bless
It’s been 8 months now since my father, Dwight I Brinkley, passing and I reflect back to the care, honor and respect that Mr Austin Layne and his staff had for his home going services. The personal details and care that you all had for our family allowed us relief and a chance to breathe through the process. I want to give a special respect to Cornell Robinson and the heart and honor that he has for the gift God has given him. Many thank yous to the Austin Layne family you will always be family to the Brinkley/Grandberry/Cobb family.
On behalf of the family I wanted to recognize your efforts for the recent funeral for my mother, Myrtle Steward. We know the planning wasn't typical, based on some logistical challenges that arose. You and the Austin Layne team went over and beyond to address those issues and ensure that our wishes for my mother were satisfied, while adjusting for those who were attending from out of town. Your coordination of activities as the funeral director were essential in making my mother's home going a more successful event.
I'd also like to thank Willie, our limo driver. His presence and thoughtfulness made the funeral and the repass easier for us. You guys are a great team.
Our family would like to express gratitude for your patience and understanding. Our mother is our heart and we wanted to give her the best. Thank you for making that the best homegoing service. We know she would have been pleased.
Thank you for gracing our family with your presence both nights. My sister and I appreciate the ride across the street. You welcomed us warmly and helped us get through such a difficult time. Our mother was our heart.
I would like to thank the Mr. Layne and his staff, especially Shamari Jackson, funeral director, for the Home going service for my husband Gregory L. Thornton, Sr. The staff was very king and respectful, every time I came thru the doors of Austin Layne, I felt a welcoming and compassionate spirit from the staff.
Shamari was very helpful through this entire process. She was very patient with me, while at the time showing me compassion and sympathy, for the loss of my husband, Gregory L. Thornton, Sr. After every meeting with Sharmari, she said, "Call her if I needed anything." When I did call her for something...she was there for me. I am so grateful for her assistance.
Thanks to Austin layne, my husband looked like the handsome man I fell in love with for his home going celebration. A special thanks to all the staff that coordinated the home going service. They respectfully asked the attendees to be to respectful to my family, during the service. I really appreciated that...
Again, thank you to Austine Layne and his wonderful staff!!!
The day that my 2 sons and I made arrangements for my husband and their father, Lionel Harris, was one of the most emotional times in our lives.
Ms Shamari Jackson, in her expertise, showed my sons and me compassion, kindness and professionalism. It wasn't just part of her job, it was genuine.
I sensed her kind and sweet spirit the moment I met her.She was very helpful through out the entire process. She was so attentive to our needs. She made herself available everytime we called even after everything was over. Thank you Ms Jackson and the Austin Layne staff at 7239 West Florissant for the excellent service that you provided.
I would like to thank Shamari Jackson for handling all of my mother's arrangements. Trying to get certain things to her in a timely fashion proved difficult for me, but she assured me that everything would be ok - and it was. From the bottom of my heart for myself and my family, I thank you so very much.
We would like to thank all of you for all your professionalism during this time. Everyone at Austin Layne Mortuary welcomed us with a warm heart. We really appreciate everyone working with our time limits. The arrangement was something we have never experienced before and your establishment made it so easy. We would like to give a special thanks to Cornell. You made us feel like family. You have a gift of making others feel at peace. Thanks again for everything, Adrian & Trina Bowers.
I want to thank Austin Layne and his staff for being sensitive, compassionate and professional during the time of us preparing our dad's and my mom husband, Reverend William Jefferson, Sr., Celebration of Life. This is first time we lost a loved one in our immediate family and the "Layne family" was very sensitive and explain everything we needed to do. May God continue to bless you.
The family of Marie Torrey would like to thank Shamari Jackson and Austin Layne Mortuary for providing excellent service. My mother’s home going service was beautiful.
My Uncle/big brother passed in February, unexpectedly. My family and I entrusted him to Austin Layne and I want to thank you all for your service and professionalism. Shamika was awesome as was Diamond. Thank you again and GOD bless
I would like to take the time to thank the whole Austin Layne staff, especially Sharmi Jackson. You guys showed us so much love, and patience. You answered all our questions and helped us with anything we asked. Everything was organized and well planned. We will be using you guys for any future needs.
I want to commend and acknowledge Mr. Chris Underwood, for his awesome help during the repass of my father. His response was always yes, I got it and no problem! Every turn even when we didn't know he was there making everything so much easier for us! Again thank you Mr. Christopher Underwood.
Hi, I just want to compliment you, Mr. Austin Layne, Jr. & family and workers on how your professional service is. I was there today for Carol Jean Richardson Jones' memorial service. It was beautiful and of course, your service made the service & beautified the Whole Picture of the Memorial.
Your Funeral Home is one of the nicest I have seen in years. To walk in the door and feel no burden at all, I just want to give props where they are due. Thank you for your lovely service. Your workers Ms. Elaine Smith & Mr. Cornell Robinson and the young lady that was at the front desk, (Lord forgive, I did not get her name, my apology) made my visit so welcoming
and homely. Continue to prosper, for God is truly in the blessing business.
Oh and thank you Mr. Austin Layne, Jr. for showing me your so large rooms/overflow area . The additional beautified room where we had the gathering & food was just Incredible. I was so comfortable, as all others were. Just want to advise you, Mr. Layne, so many people made this a conversation piece during our fellowshipping . And Yes, I agreed this is such a beautiful relaxed stress free setting especially during the time of a loved one lost. One of the guest was advising me how she was going to advise a friend that Austin A. Layne Mortuary is the place to support. Thanks so much.
Lenore from Kansas City :)
P.S. not to mention the beautiful Piano completed the Whole Ceremony! Thanks again!
I would like to take the time to thank Ms.Jackson for her caring and professional help with arrangments of my Dads home going.She was outstanding
I would like to take time to inform you of the outstanding service that was received by your staff. At the time of my Dads home going my siblings and I were at the mercy of our Funeral Director Ms. Shamari Jackson she went over and beyond the call of duty. Shamari I just want to say once again thank you for your patience, caring and professional help.You are amazing, The family of Dave Osborn Sr.
Shamari Jackson......I can't believe to say how she was a GOD sent!!!! Couldn't made it without her!!!!
On behave of the Gibson Family we would like to thank the staff of Austin Lane for their great service which was provided to us in the loss of our brother Kevin P. Gibson.
Special thanks to Shamari Jackson & her Intern in providing us with her attention to detail and comforting spirit needed to get through a really tough time for my family and I. We truly thanks you from the bottom of our Hearts!!!
Burying a loved one is never easy, especially if you’ve never had to do it before. Thanks to Shamari, and the Austin Layne staff, I was able to plan and execute a beautiful farewell send off for my grandfather. Shamari made making the arrangements so easy and concise that all my stress and worry about a perfect send off were relieved. I’d like to thank Shamari and the Austin Layne staff for all their hard work during this unexpected loss in our family. They do wonderful work and make it easy for you to focus on other things like taking care of the family. Thank you so much!
I would like to express my deepest gratitude to Ms. Shamari Jackson for her excellent service for the homegoing of my grandmother. She made everything easy and accommodating as my family and i went through this tough time. Ms. Jackson was patient, kind and efficient from the first day to the last and i cannot thank her enough for making this process easy. My grandmother looked absolutely amazing and the service was beautiful. Thank you so much Shamari and Austin A. Layne Mortuary. God bless.
On behalf of the Lewis family, I would like to take the opportunity to express our appreciation to the Austin Layne family for the professionalism and caring thoughts given to us during this sorrowful moment.
Especially Shamari. Her presentation was businesslike, courteous, and she was very attentive to our needs. She made herself readily available to us for any questions or concerns. She was with us every step of the way and we greatly appreciated her. She was such a blessing to us.
I would also like to thank Diamond for making sure the day of the service was carried out in an orderly and professional manner.
God bless always and forever,
The Lewis family
I want to take this time out the genuinely thank Ms. Shamari Jackson on the wonderful service that she put together for my babyboy! She went above and beyond to make sure that everything was perfect and that it met our budget and was exactly what we wanted.
My sons death came as a shock and we were nowhere near prepared and she helped put our fears at ease throughout the whole process..
Thank you again!
I would like to extend my thanks to Miss S.Jackson and the Austin Layne staff for all your help with the funeral service for my mom Mrs.Charlotte R. Jones in her untimely death.Shamari you are definitely a God send.Thank you again for all your help and the sincere Hugs they were definitely needed!!!!!
I would like to express my sincere thanks to the Entire Austin Layne Mortuary Staff for exceptional service that was prepared for my mom, Annie Alexander in February 2017. My mom was absolutely "Beautiful". I could not have been more pleased with the entire service, from the music, sermon, entombment and re-pass. I highly recommend Austin Layne Mortuary to everyone I know.
On behalf of the Weatherspoon family, I would like to thank the Austin A. Layne family for being there in our time of mourning. The staff helped us provide a true homegoing celebration. I really appreciate them working with us on the price. The staff were very professional. Thank you!!
On behalf of the Langston Family, we cannot express our thanks and gratitude enough, for all the kind work and professionalism extended to us during the difficult time of our, father James C. Langston's passing, by Mr. Layne and the Austin Layne Family. As emotions run high during the grieving process, you tend overlook and forget some things. The Austin Layne Funeral Directors and Staff made sure all was taken care of. From caring for our fathers body from the Skilled Nursing Unit, to the Funeral Home and services and finally to the burial site, over 100 miles away, all was taken care of so well and so professionally.
Thank You all so much for your love and compassion.
The Langston Family
I would like to express my sincere appreciation to Austin Layne Mortuary and his staff for their care during the home coming of my mother Cleodora T. Ewing.
My deepest and utmost gratitude is extended to Shamari Jackson who made a very difficult burden, lighter. She was not only professional, but compassionate and she demonstrated an understanding of the grief and carefully guided us through the process. She listened, took additional time and comforted when needed. The compliments received by the family were very much due to the diligence of Ms. Jackson. Shamari, please know that my family and I thank you
Ms. Shamari Jackson;
You are such a gift from God. I am really grateful and pray GOD Bless you above and beyond. All your help in every step of this process meant a lot to me... Your encouraging words, your testimony and all your love blessed my soul! You are truly a blessing from above. I asked GOD to give me answers and peace and He did through you on our 1st day I came there. You help me start my healing process. I thank you so much!!
I like to thank you'll at Austin Layne for all the love and support on putting my baby girl Queen'Ameya Emonie Banks to rest.... I and my family are really pleased.... Everything as extremely nice! I pray GOD Bless you all 100 folds. You were a true blessing in disguise for me and her. I really appreciate you'll!
We are so grateful to have had your guidance and knowledge and compassion in planning my siser-n-law memorial service. Everyone was so wonderful. It made a very sad time in our lives a bit easier knowing that you were all working in the background, taking care of the details, making sure things were done right. Miss Shamira Jackson was especially wonderful during those difficult days. Thank you all so much
Miss Shamari Jackson,
Please accept our sincerest appreciation for providing a beautiful end-of-life service for Kaylo Anderson Smith. We are so grateful for your willingness to meet our family needs in such a timely manner. Your understanding certainly made it easier for us in our time of bereavement. It was a relief to have all the details taken care of so efficiently and with so much professionalism.
Great job Miss Jackson.
Thank you from the bottom of our hearts.
On behalf of the family of Bessie Mae Hayes, I would like to thank our funeral director Cornell Robinson for his excellent service. Cornell was patient with us, listening to everyone, but paying special attention to my brother and me in regards to what WE wanted for our mom.
He made sure that we got what we wanted and worked within our budget. He knew that I wanted specific things for my mom and they happened right down to how she looked. He worked closely with my cousin in ensuring that the final program was just how she wanted it catering to the perfectionist that she is. Cornell also made himself available to us any time of day via his personal cell phone number.
My mother's death came suddenly and we were heartbroken, but that pain was eased in the planning via Austin Layne's services and Cornell. Thank you again and may God Bless you abundantly!
Went to a funeral for a loved one. He looked so handsome!! Job well done. Didn't know what to expect. He is near and dear to my heart. Thank you guys!!!
We are always interested in hearing from the families that we serve. Please take a moment to let us know how well we served you in your time of need. We very much appreciate your feedback.