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The day that my 2 sons and I made arrangements for my husband and their father, Lionel Harris, was one of the most emotional times in our lives.
Ms Shamari Jackson, in her expertise, showed my sons and me compassion, kindness and professionalism. It wasn't just part of her job, it was genuine.
I sensed her kind and sweet spirit the moment I met her.She was very helpful through out the entire process. She was so attentive to our needs. She made herself available everytime we called even after everything was over. Thank you Ms Jackson and the Austin Layne staff at 7239 West Florissant for the excellent service that you provided.

Sylvia Harris
October 24, 2018

I would like to thank Shamari Jackson for handling all of my mother's arrangements. Trying to get certain things to her in a timely fashion proved difficult for me, but she assured me that everything would be ok - and it was. From the bottom of my heart for myself and my family, I thank you so very much.

Darwyn Dave
October 24, 2018

We would like to thank all of you for all your professionalism during this time. Everyone at Austin Layne Mortuary welcomed us with a warm heart. We really appreciate everyone working with our time limits. The arrangement was something we have never experienced before and your establishment made it so easy. We would like to give a special thanks to Cornell. You made us feel like family. You have a gift of making others feel at peace. Thanks again for everything, Adrian & Trina Bowers.

Adrian & Trina Bowers
October 4, 2018

I want to thank Austin Layne and his staff for being sensitive, compassionate and professional during the time of us preparing our dad's and my mom husband, Reverend William Jefferson, Sr., Celebration of Life. This is first time we lost a loved one in our immediate family and the "Layne family" was very sensitive and explain everything we needed to do. May God continue to bless you.

Rose D Jefferson-Oliver
September 14, 2018

The family of Marie Torrey would like to thank Shamari Jackson and Austin Layne Mortuary for providing excellent service. My mother’s home going service was beautiful.

Debra Williams
August 6, 2018

My Uncle/big brother passed in February, unexpectedly. My family and I entrusted him to Austin Layne and I want to thank you all for your service and professionalism. Shamika was awesome as was Diamond. Thank you again and GOD bless

Felicia Hayes Williams
July 24, 2018

I would like to take the time to thank the whole Austin Layne staff, especially Sharmi Jackson. You guys showed us so much love, and patience. You answered all our questions and helped us with anything we asked. Everything was organized and well planned. We will be using you guys for any future needs.

April Crenshaw
July 23, 2018

I want to commend and acknowledge Mr. Chris Underwood, for his awesome help during the repass of my father. His response was always yes, I got it and no problem! Every turn even when we didn't know he was there making everything so much easier for us! Again thank you Mr. Christopher Underwood.

June 6, 2018

Hi, I just want to compliment you, Mr. Austin Layne, Jr. & family and workers on how your professional service is. I was there today for Carol Jean Richardson Jones' memorial service. It was beautiful and of course, your service made the service & beautified the Whole Picture of the Memorial.

Your Funeral Home is one of the nicest I have seen in years. To walk in the door and feel no burden at all, I just want to give props where they are due. Thank you for your lovely service. Your workers Ms. Elaine Smith & Mr. Cornell Robinson and the young lady that was at the front desk, (Lord forgive, I did not get her name, my apology) made my visit so welcoming
and homely. Continue to prosper, for God is truly in the blessing business.

Oh and thank you Mr. Austin Layne, Jr. for showing me your so large rooms/overflow area . The additional beautified room where we had the gathering & food was just Incredible. I was so comfortable, as all others were. Just want to advise you, Mr. Layne, so many people made this a conversation piece during our fellowshipping . And Yes, I agreed this is such a beautiful relaxed stress free setting especially during the time of a loved one lost. One of the guest was advising me how she was going to advise a friend that Austin A. Layne Mortuary is the place to support. Thanks so much.

Lenore from Kansas City :)

P.S. not to mention the beautiful Piano completed the Whole Ceremony! Thanks again!

Lenore Calvert
April 3, 2018

I would like to take the time to thank Ms.Jackson for her caring and professional help with arrangments of my Dads home going.She was outstanding

Kim Jones
March 21, 2018

I would like to take time to inform you of the outstanding service that was received by your staff. At the time of my Dads home going my siblings and I were at the mercy of our Funeral Director Ms. Shamari Jackson she went over and beyond the call of duty. Shamari I just want to say once again thank you for your patience, caring and professional help.You are amazing, The family of Dave Osborn Sr.

Dina White
March 21, 2018

Shamari Jackson......I can't believe to say how she was a GOD sent!!!! Couldn't made it without her!!!!

Joy Owens-Johnson
March 6, 2018

On behave of the Gibson Family we would like to thank the staff of Austin Lane for their great service which was provided to us in the loss of our brother Kevin P. Gibson.
Special thanks to Shamari Jackson & her Intern in providing us with her attention to detail and comforting spirit needed to get through a really tough time for my family and I. We truly thanks you from the bottom of our Hearts!!!

Aaron Gibson Sr.
February 18, 2018

Burying a loved one is never easy, especially if you’ve never had to do it before. Thanks to Shamari, and the Austin Layne staff, I was able to plan and execute a beautiful farewell send off for my grandfather. Shamari made making the arrangements so easy and concise that all my stress and worry about a perfect send off were relieved. I’d like to thank Shamari and the Austin Layne staff for all their hard work during this unexpected loss in our family. They do wonderful work and make it easy for you to focus on other things like taking care of the family. Thank you so much!

Dwanee Harrison
February 5, 2018

I would like to express my deepest gratitude to Ms. Shamari Jackson for her excellent service for the homegoing of my grandmother. She made everything easy and accommodating as my family and i went through this tough time. Ms. Jackson was patient, kind and efficient from the first day to the last and i cannot thank her enough for making this process easy. My grandmother looked absolutely amazing and the service was beautiful. Thank you so much Shamari and Austin A. Layne Mortuary. God bless.

Ashley Childress
January 31, 2018

On behalf of the Lewis family, I would like to take the opportunity to express our appreciation to the Austin Layne family for the professionalism and caring thoughts given to us during this sorrowful moment.

Especially Shamari. Her presentation was businesslike, courteous, and she was very attentive to our needs. She made herself readily available to us for any questions or concerns. She was with us every step of the way and we greatly appreciated her. She was such a blessing to us.

I would also like to thank Diamond for making sure the day of the service was carried out in an orderly and professional manner.

God bless always and forever,

The Lewis family

Diana Hibbler
January 22, 2018

I want to take this time out the genuinely thank Ms. Shamari Jackson on the wonderful service that she put together for my babyboy! She went above and beyond to make sure that everything was perfect and that it met our budget and was exactly what we wanted.
My sons death came as a shock and we were nowhere near prepared and she helped put our fears at ease throughout the whole process..
Thank you again!

Ashley Huntington
January 22, 2018

I would like to extend my thanks to Miss S.Jackson and the Austin Layne staff for all your help with the funeral service for my mom Mrs.Charlotte R. Jones in her untimely death.Shamari you are definitely a God send.Thank you again for all your help and the sincere Hugs they were definitely needed!!!!!

Lovie Fowler
December 15, 2017

I would like to express my sincere thanks to the Entire Austin Layne Mortuary Staff for exceptional service that was prepared for my mom, Annie Alexander in February 2017. My mom was absolutely "Beautiful". I could not have been more pleased with the entire service, from the music, sermon, entombment and re-pass. I highly recommend Austin Layne Mortuary to everyone I know.

Katina Alexander
December 1, 2017

On behalf of the Weatherspoon family, I would like to thank the Austin A. Layne family for being there in our time of mourning. The staff helped us provide a true homegoing celebration. I really appreciate them working with us on the price. The staff were very professional. Thank you!!

C. Weatherspoon
November 30, 2017

On behalf of the Langston Family, we cannot express our thanks and gratitude enough, for all the kind work and professionalism extended to us during the difficult time of our, father James C. Langston's passing, by Mr. Layne and the Austin Layne Family. As emotions run high during the grieving process, you tend overlook and forget some things. The Austin Layne Funeral Directors and Staff made sure all was taken care of. From caring for our fathers body from the Skilled Nursing Unit, to the Funeral Home and services and finally to the burial site, over 100 miles away, all was taken care of so well and so professionally.

Thank You all so much for your love and compassion.

The Langston Family

Carlson Troy Langston
November 8, 2017

I would like to express my sincere appreciation to Austin Layne Mortuary and his staff for their care during the home coming of my mother Cleodora T. Ewing.
My deepest and utmost gratitude is extended to Shamari Jackson who made a very difficult burden, lighter. She was not only professional, but compassionate and she demonstrated an understanding of the grief and carefully guided us through the process. She listened, took additional time and comforted when needed. The compliments received by the family were very much due to the diligence of Ms. Jackson. Shamari, please know that my family and I thank you
Renee Ewing

Renee Ewing, M.D.
September 30, 2017

Ms. Shamari Jackson;
You are such a gift from God. I am really grateful and pray GOD Bless you above and beyond. All your help in every step of this process meant a lot to me... Your encouraging words, your testimony and all your love blessed my soul! You are truly a blessing from above. I asked GOD to give me answers and peace and He did through you on our 1st day I came there. You help me start my healing process. I thank you so much!!

Tameya Newell Mother of Queen'Ameya Emonie Banks
September 1, 2017

I like to thank you'll at Austin Layne for all the love and support on putting my baby girl Queen'Ameya Emonie Banks to rest.... I and my family are really pleased.... Everything as extremely nice! I pray GOD Bless you all 100 folds. You were a true blessing in disguise for me and her. I really appreciate you'll!

Tameya Newell
September 1, 2017

Miss. Jackson,
We are so grateful to have had your guidance and knowledge and compassion in planning my siser-n-law memorial service. Everyone was so wonderful. It made a very sad time in our lives a bit easier knowing that you were all working in the background, taking care of the details, making sure things were done right. Miss Shamira Jackson was especially wonderful during those difficult days. Thank you all so much

Craig Smith
September 1, 2017

Miss Shamari Jackson,

Please accept our sincerest appreciation for providing a beautiful end-of-life service for Kaylo Anderson Smith. We are so grateful for your willingness to meet our family needs in such a timely manner. Your understanding certainly made it easier for us in our time of bereavement. It was a relief to have all the details taken care of so efficiently and with so much professionalism.

Great job Miss Jackson.

Thank you from the bottom of our hearts.

Tamara Smith
September 1, 2017

On behalf of the family of Bessie Mae Hayes, I would like to thank our funeral director Cornell Robinson for his excellent service. Cornell was patient with us, listening to everyone, but paying special attention to my brother and me in regards to what WE wanted for our mom.

He made sure that we got what we wanted and worked within our budget. He knew that I wanted specific things for my mom and they happened right down to how she looked. He worked closely with my cousin in ensuring that the final program was just how she wanted it catering to the perfectionist that she is. Cornell also made himself available to us any time of day via his personal cell phone number.

My mother's death came suddenly and we were heartbroken, but that pain was eased in the planning via Austin Layne's services and Cornell. Thank you again and may God Bless you abundantly!

Andrea N. Hayes
August 28, 2017

Went to a funeral for a loved one. He looked so handsome!! Job well done. Didn't know what to expect. He is near and dear to my heart. Thank you guys!!!

Evelyn Harris

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